Travel and cancellation policy Digital 1to1

In order to guarantee the success of the event, it is necessary that the companies invited to Digital 1to1 explicitly state their commitment with their registration.

Therefore, by compiling the registration module, the Company will state that the information provided is correct and true, and that the person indicated as the Company's representative actually occupies a working position in the registered Company. Furthermore, by compiling the registration form, it will be stated that the registered Company is aware of its registration and has expressly approved its participation in the event, according to the terms and conditions set forth in this Cancellation Policy.

If it is not possible to participate in the event, the cancellation must be expressly notified in writing to the organization, at least 14 calendar days before the start date of the event. If the cancellation is communicated before this deadline, the Company will have to pay the costs related to the accommodation and travel by bank transfer, on the basis of an invoice issued by Digital 1to1 on behalf of itself or its company, in the case where the organization of the event has already made the relative reservations.

In the event that the non-participation to the event is not communicated or is communicated after the above mentioned deadline, the Company will have to pay the full amount of the service, equal to 1.850 Euro, for damages and losses incurred.

If in any case the participation is replaced by that of another representative of the Company that meets the requirements, no fee will be due.

Participants can choose how to manage their trip through the participation confirmation module, using the following options:

The travel agency collaborating with Digital 1to1 organizes the guest's trip.

The agency will directly contact the participants who have chosen this option to inform them of the travel and transportation possibilities, taking into account the preferences of the traveler, the program of the event and the cost of the trip in relation to the value of the travel package offered.

Once confirmed, the agency will issue and invest the corresponding bills of exchange and will inform you of the details of the transfer.

In the event that the total cost of the trip exceeds the value of the travel package, the participant must pay the difference in advance according to the agency's instructions or opt for the trip at his/her own expense.

Travel organized in autonomy

The participant will arrive at the event with his own means and will inform the organization of his own date and time of arrival and departure.

During the calendar week following the last day of the event, the participant may request the reimbursement of the services included in the travel package up to a maximum of the agreed value, by sending a copy of the purchased tickets to Digital 1to1 (price and date must be indicated).

After more than 20 calendar days from the end of the event without having received the necessary documentation specified for this purpose, Digital 1to1 reserves the right not to reimburse the services included in the travel package.

In no case are included in the travel package cab, mileage, vehicle rental or any other expenses outside those expressly agreed and approved by the organization.


The organization will provide free shuttle buses between the main arrival points and the place where Digital 1to1 takes place, according to the timetable established on the basis of the program.

The participants can request a place on the bus that best suits them through the registration form within the indicated time limit. In the case that a place is not requested or the request is made outside the established time limit, the company will not be able to guarantee the space on the desired bus nor will it assume the transportation costs for its own account.

Forza maggiore

Digital 1to1 will not be held responsible or liable for any losses, damages, claims or expenses of any kind that may arise in the event that the event is cancelled for reasons of Forza Maggiore.

Major Force shall mean any unforeseeable event, condition or circumstance that prevents the celebration or renders its execution difficult, unconscionable, illegal or impracticable, including, but not limited to, emergencies, fires, explosions, floods, earthquakes, natural phenomena in general, governmental ordinances or regulations, or any act of alteration of the public or constitutional order, civil strife or acts that generate political and economic instability, war or acts of war-like events, terrorism or acts of terrorism, disorders, strife, scioperi, restrictions or suspensions in transportation services or of any other type, that could influence the celebration of Digital 1to1.

In the event that one of the above-mentioned circumstances occurs, beyond the reasonable control of the organizers, which requires a modification of the event, Digital 1to1 reserves the right to modify the agenda and format of the event, if necessary, by means of direct communication to the participants or through a publication on this website, as soon as possible. In such case, any amount paid by the Companies in relation to the event will be kept by Digital 1to1 as advance payment for the participation to the event, without Digital 1to1 being obliged to refund such amounts only for the fact of having undergone a change in the agenda and/or in the format of the event. Only in the case in which the celebration of the event is definitely suspected, the Companies will have the right to reimburse the amounts paid.