Privacy policy of Digital 1to1

  1. IDENTITY AND CONTACT DETAILS OF THE PERSON RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA

In compliance with the provisions of Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("GDPR"), we inform you that the company "ECOMMERCE ETC, S.L." (hereinafter "Digital 1to1") will be the entity responsible for the processing of your personal data.

For the purposes of this privacy policy, "users" shall mean all those persons who provide their personal data to Digital 1to1 through our website www.digital1to1.com by (i) subscribing to our Newsletter, as well as (ii) for us to contact them through the contact form. In this Privacy Policy we provide users with general information about the use that Digital 1to1 will make of their personal data through the use of our website, to whom we may communicate it, its conservation period or the different rights that the law grants you to protect your privacy. In the case of requesting or contracting any service offered by Digital 1to1 through the platform, all applicable privacy information will be included.

In relation to the above, we clarify that all information regarding the use of cookies on our website and the personal data of users that we collect by browsing our website, you have detailed and available in our Cookies Policy.

For any questions about the protection of your personal data, please contact:

  • Contact email: info@digital1to1.com
  • Contact telephone number: +34 93 193 33 22
  • Postal address: Carrer d'Àvila, 112, 2B, 08018 Barcelona.
  1. PURPOSES AND LEGITIMACY OF PERSONAL DATA PROCESSING

We indicate below the legal basis that allows us to treat the user's personal data according to the use we are going to give in each case.

  • Legitimate interest:

In Digital 1to1 we will need to process the personal data of users who contact us through our website, to assist you and respond to your inquiries, questions or requests, based on legitimate interest.

  • Consent to the sending of Newsletter and commercial information:
  • When a user has requested us to do so, we may use his or her personal data to send him or her our Newsletter, through the e-mail address he or she has indicated.
  • Additionally, when a user has given us their express consent, Digital 1to1 will use their personal data to send them commercial communications about our events, sweepstakes, promotions or contests organized by Digital 1to1; as well as the products and services of the other entities of the business group of which we are part, or about products and services of third parties (for example, those of our business partners), always related to the e-commerce sector, e-retail and SAAS Solutions Ecommerce (among others, human resources services, project incubation and coworking, customer or lead generation, obtaining financing and internationalization for technology projects).

These communications may be sent to you by any means, including automated means.

At any time, if a user does not wish to continue receiving the Newsletter or any kind of commercial communication, it will be sufficient to indicate this to us through the link provided for this purpose in each Newsletter, or through e-mail info@digital1to1.com, as indicated in section "6" of this privacy policy.

  • Fulfillment of a contractual relationship:

In cases where a user contracts a service through our platform, we will need to treat your personal data, being essential information to formalize, manage and comply with the contract you want to formalize, as well as to provide the services you have requested. In this case, we will inform and request the necessary consents from the user of the processing, purposes, recipients, rights and all the details required by the data protection regulations in force.

  • Compliance with legal obligations:

There will also be times when we must use the personal data of users to comply with certain legal obligations that apply to us; in these cases and to the extent possible, we will inform you of this and the rule that imposes it on us.

  1. TO WHOM WE MAY PROVIDE THE USER'S PERSONAL DATA

Digital 1to1 is the entity legally responsible for the collection, use, storage and disposal, where appropriate, of users' personal data. Therefore, as a general rule, we will only use them ourselves and will not pass them on to any third party.

Likewise, on some occasions we may also have to provide the user's personal data to third parties to whom we are legally obliged, such as Courts and Tribunals or State Security Forces and Corps.

However, we do want to inform users that Digital 1to1 has the collaboration of third party providers who act as data processors, processing personal data on behalf of Digital 1to1.

Digital 1to1 follows appropriate criteria for selecting service providers in order to comply with its data protection obligations and undertakes to sign the corresponding data processing contract with them, imposing the following obligations, among others: to apply appropriate technical and organizational measures; to process personal data for the agreed purposes and only in accordance with the documented instructions of Digital 1to1; and to delete or return the data once the services have been rendered.

Specifically, Digital 1to1 may contract the provision of services by third party suppliers that carry out their activity, by way of example, in the following sectors: logistics services, legal advice, technology service providers, IT service providers, instant messaging service providers, infrastructure management and maintenance companies and call center service companies.

  1. THE PERIOD DURING WHICH PERSONAL DATA WILL BE KEPT OR THE CRITERIA USED TO DETERMINE IT

In Digital 1to1 we will keep the personal data provided by users as long as they are necessary for the purpose for which they were provided. That is, for as long as we need them to answer your queries or doubts, while you are registered in our Newsletter, or while your authorization is valid to send you possible commercial communications.

After that, Digital 1to1 will keep the user's personal data, but duly blocked, during the legally established periods, to attend possible claims that may be formulated, at the disposal of the competent Public Administrations and Courts and Tribunals, or to comply with the legal obligations that may be required of us at any given time. Once these legal periods have elapsed, we will delete them definitively.

  1. USER RIGHTS IN TERMS OF PERSONAL DATA PROTECTION

Users may exercise their rights of access, rectification, deletion, limitation of processing, opposition and portability of their personal data, under the terms established in current legislation. To do so, you can contact directly to ECOMMERCE ETC, S.L., with registered office at Calle Monte nº 53, 1º 3ª, 08904 L'Hospitalet de Llobregat (Barcelona), or by sending a request to the e-mail info@digital1to1.com, providing a copy of your ID card or equivalent identification document in both cases.

Law Content
Access The user may obtain confirmation as to whether or not Digital 1to1 is processing his or her personal data. In this case, you can access your personal data.
Correction The user will have the right to request the rectification of his personal data when they are inaccurate.
Suppression You may request the deletion of your personal data when, among other reasons, it is no longer necessary for the purposes for which you provided it to us.
Opposition On certain occasions, mainly when Digital 1to1 is using your personal data for our legitimate interest, you may object to the processing of your data. In this case, and unless it is not possible for legitimate reasons (such as, for example, for the exercise or defense of possible claims) we will stop processing your personal data.
Treatment limitation The user will have the right, in certain circumstances, to request the limitation of the processing of his/her personal data.
Portability The user, in those cases in which the processing of his personal data is based on consent or a contractual relationship, may request the portability to transmit the same to other data controllers, in a commonly used and machine-readable format.
  1. USER'S RIGHT TO WITHDRAW CONSENT

Without prejudice to the obligation of custody and blocking that is legally required to Digital 1to1 in relation to the personal data of our users, the user may withdraw the consent given for the processing of personal data. The user may carry out the above at any time, free of charge, and without this implying any damage or detriment to the possible contractual relationship that could be maintained with Digital 1to1.

  1. THE USER'S RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISORY AUTHORITY

If a User considers that we have not processed his/her personal data in accordance with the applicable regulations and especially when he/she has not obtained satisfaction in the exercise of his/her rights, he/she may file a complaint with a supervisory authority of the corresponding Member State of the European Union. In the case of a User located in Spain, he/she may bring his/her claims or complaints before the Spanish Data Protection Agency whose website is www.agpd.es.

  1. VERACITY OF THE DATA PROVIDED BY THE USER

Users guarantee that the data provided are true, accurate, complete and updated, being responsible for any damage or loss, direct or indirect, that may be caused to Digital 1to1 or any third party as a result of a breach of this obligation.

  1. CHANGES IN THE PRIVACY POLICY

Digital 1to1 may update this privacy policy at any time. In this case, if such an update would imply a relevant and substantial change in the legal conditions on privacy, the user will be sent an updated version of the privacy policy, through the mail that the user has provided us. Likewise, the user may access the privacy policy at any time through our website.