If we can have something today, why wait until tomorrow.
This could very well be the slogan that describes last mile distribution logistics. An innovative system that makes it possible to deliver an order at the place and time the customer wants within an established geographical area.
In an increasingly competitive market thanks to the growth of e-commerce, it is important that you value any tool that allows you to improve customer satisfaction.
Whether your business has a physical location or operates entirely in e-commerce, last mile transportation and logistics may be just what you need to give your sales a boost.
In addition to the key points to keep in mind, we tell you who are the best suppliers of the moment.
But if you want to get to know them better and assess their implementation, you will have the opportunity during the next logistics event at . at Digital 1to1. Are you in?
What to consider with last mile distribution logistics
Managing last-mile distribution logistics is a challenge for a company seeking to offer the best delivery conditions to its customers.
On the one hand, we are faced with the problem of costs because we have to manage the delivery of a continuous and high flow of orders but in multiple locations.
Secondly, delivery time can be affected by factors beyond your control such as traffic or weather.
However, it is possible to improve the efficiency of the delivery process if we pay attention to some details that will be the key to achieve the optimization of this logistics system.
Pay close attention to:
Route optimization
In order to reduce as much as possible the unforeseen events that may occur during deliveries, it is advisable to optimize the routes to be followed. In this way, it will be possible to identify traffic jams in real time, which is the best alternative, the streets that are cut off and any other aspect that may influence delivery time.
Delivery conditions
Before blindly setting conditions on orders as a measure to improve customer experience, take into account service constraints and possible unforeseen or anticipated peaks in demand.
As the last mile offers same or next day delivery, time slots or windows become the best option.
Compatibility between products and transportation
Perishable products, such as food, are frequent in last-mile distribution.
It is important to look for compatibility between the medium used and the product delivered to the customer before choosing a supplier for transport services. Ensuring quality delivery and customer satisfaction are your goal and a bad choice can radically change the results.
Last mile companies that can optimize your deliveries
Some of the leading suppliers you can currently find in the market are Kubbo, Paack and Ecoscooting. In addition to working with different multinationals, they offer the best conditions for companies and customers.
Kubbo
As a service provider, they specialize in guaranteeing same-day or next-day delivery, and are even able to break the 2-hour delivery barrier!
The system it uses includes all stages of the process from picking the products in a warehouse, packing them and delivering them to the designated carrier. All managed from a single application that can be integrated into your e-commerce.
Its competitive advantages are the control of orders and inventory levels, as well as the adaptation of stock to demand. Its best-known customer is eComm360.
Paack
Leader in e-Commerce and works with large customers such as Media Markt, El Corte Inglés, Vodafone, Decathlon or Loewe. They are also able to guarantee same-day or next-day deliveries, but the customer can also choose the time slot that suits him best and track it in real time.
Ecoscooting
As its name suggests, its messaging service is eco-sustainable.
To achieve this, it uses electric scooters to make same-day deliveries. Its services include food delivery and returns management. It works with both slots and time-specific deliveries.
Some of its clients include Deliberry and Just Eat.
